Samsung Stops Production of Galaxy Note 7 After Reports of Fire in Replacement Phones

Samsung wants everyone to turn off their Galaxy Note 7 even if they have received a replacement. This comes right after the company said it was halting production of the smartphone.

Samsung Electronics says it is stopping production of its Galaxy Note 7 smartphones, a day after it put an end to global sales of the devices.

The South Korean company said in a regulatory filing Tuesday that it has made a final decision to stop production for the sake of consumer safety.

Samsung is struggling to regain consumer trust after a first round of recalls. The company stopped selling the device after finding that even the supposedly safer replacements it was providing for recalled Note 7 phones were catching fire.

There have been at least five reports of people claiming the Samsung Galaxy Note 7 replacements have caught fire.

One report came out of Kentucky – the owner said he woke up to a hissing sound and smoke filling the room when he realized his phone was on fire.

Samsung released this statement Monday night:

“Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available.”

Cell phone retailers including AT&T and Verizon are offering refunds for the Galaxy Note 7 or an exchange for a different smartphone.

On September 2, 2016, Samsung recalled the Galaxy Note 7 in 10 countries, including the U.S., just 2 weeks after the product was launched. Six days later, the Federal Aviation Administration (FAA) advised passengers not to use, charge, or even stow Galaxy Note 7 phones on domestic flights.

An investigation was immediately launched in response to dozens of consumer complaints about Samsung phones catching fire. The problem was identified as a potential battery flaw that affects about 1 in 42,000 units.

The Samsung Note 7 recall highlights how dangerous electronic devices can be. Samsung Note 7’s use lithium-ion batteries, which are useful because they can store large amounts of energy in a small space. However, this same quality is what makes lithium-ion batteries hazardous. The more energy stored, the potentially more dangerous the battery becomes.

If you or someone you know suffered a burn injury from a Samsung Note 7 or other Galaxy smartphone, our Florida Injury Lawyers at Whittel & Melton can help. You may be entitled to a settlement by filing a personal injury lawsuit and we can help with that. Call us today at 866-608-5529 or contact us online for a free consultation.

Contact Information